A New Employee Onboarding Process That Doesn’t Depend on Shadowing
Shadowing teaches a new hire whatever the person they shadow happens to do that week. A written onboarding process teaches them the job.
Browse by topic
-
-
Can ChatGPT Write Your SOPs?
ChatGPT will write a clean SOP in seconds. It will also be confidently wrong about the one exception that costs you money. Here is how to use it well.
-
AI Readiness Assessment: A Checklist for Small Businesses
For a small business, an AI readiness assessment can be seven questions about one task. If the answers are clear, the build is often the easy part.
-
How to Write an SOP Your Team Will Actually Use
Most SOPs get written once and opened maybe twice. How to write one that covers what starts the work, the decisions and the exceptions, and stays current.
-
What Is Trainual? How We Use It for Process Documentation and Training
Trainual is software for writing down how a business runs and training people on it. What it does, what it doesn’t and when it is worth it, from a Trainual Certified team.
-
10 Process Improvement Ideas for Small Businesses
Ten process improvement ideas we come back to again and again. None needs new software to start, and most can begin this week.
-
How to Create a Process Improvement Roadmap
A short, ordered list of the processes you will fix, in what order and what done looks like for each. How to build one in a single working session.
-
How to Find Inefficiencies in Small Business Processes
Most inefficiency doesn’t look like inefficiency. How to spot it, how to find it by following one real case and which fix fits which problem.
-
The First 100 Days After You Buy a Business
The wire clears, the lawyers go quiet and you own a business. What happens in the…
-
What a Quality of Earnings Report Will Not Tell You
A quality of earnings report is one of the most useful things a buyer commissions. It…
-
Family Business Succession Planning: Can Your Successor Actually Run It?
Most succession plans answer the ownership question and skip the operating one. Who holds the shares,…
-
What Breaks When the Owner Leaves the Business You Are Buying
The business performs. The revenue is real, the margins hold and an accountant has checked the…
