About Key Performance Integrators

We’re naturally helpful people. Our creative solutions come from past experiences and know-how to help others get to the root of their problem — and solve it right the first time. Genuinely — that is why Jeff started Key Performance Integrators, and it’s what attracted everyone who works here.

Mission Statement

We help business owners achieve their goals and grow their business.

Our Fractional COOs take things off your plate so you can focus on the big picture.

What’s our Why?

All business owners are do-ers. But growing a business means taking on responsibilities outside of your skill set, this leads to tasks going unfinished — we’re finishers. We see the potential in these businesses, and being the naturally helpful people we are, strive to push them past their roadblocks to fulfill their vision.

Jeff Provost, Founder & CEO of Key Performance Integrators

His career has taken him through many different kinds of businesses and organizations but the underlying theme has been helping businesses, and their people, improve their processes, achieve their goals, and fulfill their vision.

When Staples needed to integrate with a business acquisition, Jeff led the charge. He developed the integration process and integrated systems and people across multiple business units throughout the organization.

After 7 years in corporate America, Jeff led agile startups in their pursuit of process development and scale. His work led to increased profitability, happy customers, and fulfilled employees.

Behind every great business is a Jeff, making sure the organization runs smoothly, and when things get off track, they are quickly corrected.

Our Values

  • Resourceful

    We may not have all the answers but we will find them. Our knowledge and networks help us solve problems and ensure that we have the right tools and support to fulfill our partners’ vision.

  • Happy

    We enjoy the work we do and the people we get to work with. We do work hard, but we recognize that, in order to be successful, we need to take time for ourselves too. We continuously learn and have growth mindsets.

  • Successful

    Our team is passionate about setting and achieving lofty goals. You’ll see us celebrate our wins and learn from our failures. Continuous improvement is the name of the game because success is a journey, not a destination.

  • Helpful

    We’re genuinely helpful — always willing to share our time and expertise with others to add value. Everyone at KPI loves the feeling of helping other people solve problems and achieve their goals.


We believe that business owners need good data to make smarter business decisions. All businesses have a set of key processes that deliver value. Those processes are executed by people. Those people need clarity about what they are doing and why, with specific measurable performance targets. That performance data should be reviewed regularly. Armed with the insights and clarity into how your business is performing, there is little you can’t achieve.

The KPI Team

Rebecca Blichmann, Process & Training Consultant

Rebecca’s Industries:

  • Professional Services
  • Financial Services
  • Legal Services
  • Information Technology

Rebecca holds a dual degree in Business Sales & Management, and multiple professional certifications including project management. Rebecca’s professional background includes 15+ years in Big Tech implementing innovative internet applications. She blends her unique professional experiences to deliver exceptional process improvement results. Rebecca’s approach to process improvement keeps end-users and employees at the center. She helps people recognize their strengths, identify and eliminate roadblocks that impede their efficiency, and provides resources that allow them to work at their best.

Rebecca’s Certifications: Project Management, Asana Ambassador

Dan Canastra, Fractional COO/CFO

Dan’s Industries:

  • Professional Services
  • Financial Services
  • Accounting & Finance
  • Construction & Trades
  • Real Estate

Dan has 20+ years experience working in accounting & finance across various industries. As an Accounting Manager for a Property Management company, Dan hired, trained and managed a team of accountants, developing an efficient month end process for over 75 properties that had various reporting deadlines and requirements. While Dan was the CFO of a large national construction company, he developed company key metrics and gave visibility to the leadership team, allowing them to make proactive, forward-thinking decisions. Dan has a passion for helping companies succeed and solve problems. He has no problem rolling up his sleeves to get in the weeds, while maintaining a big picture perspective.

Dan’s Certifications: EOS Integrator™ Masterclass Graduate

Sasha Lalite, Fractional COO, Consultant

Sasha’s Industries:

  • Professional Services
  • Biotech
  • Healthcare
  • Medical
  • Pharmaceuticals
  • Non-Profit
  • Manufacturing

Sasha has 20+ years experience working in multiple industries and organizational types (including healthcare, pharma/biotech, small, medium, non-profit, global and Fortune 500 companies). Sasha helps businesses during times of change, growth and transition with a focus on sustainability, change management, scalability and profitability. Sasha is excellent at being resourceful, and is able to improve business strategy, processes/systems, and culture through strategic transformation.

Sasha’s Certifications: Project Management Professional (PMP), Six Sigma Black Belt (ICBB), Modern Classroom Certification Trainer (MCCT), Community Health

Heather Knight, Fractional COO

Heather’s Industries:

  • Professional Services
  • Financial Services
  • Information Technology

Heather has 25+  years experience and a history of success in Fortune 50 and Big 4 companies as well as small entrepreneurial businesses. Heather’s experience spans various strategic and tactical areas, including business strategy, operations, development, planning, talent acquisition, and leadership at all levels. Heather’s industry focus centers around finance, technology, and retail.

Heather’s Certifications: Project Management Professional (PMP), Six Sigma Black Belt, Modern Classroom Certification Trainer (MCCT), Community Health

Ric Pratte, Fractional COO/CRO/CPO

Ric’s Industries:

  • Professional Services
  • Information Technology

Ric, a serial entrepreneur with over 25 years of experience, excels in leading high-growth tech companies focused on B2B and SaaS. His expertise spans sales, marketing, innovation, and product development, allowing him to craft goal-driven strategies that enhance accountability. As a seasoned leader, Ric builds partnerships, communicates complex ideas effectively, and motivates teams to achieve operational efficiency, quality standards, and customer satisfaction. His exceptional interpersonal, communication, and problem-solving skills make him instrumental in building relationships, mentoring leaders, and addressing complex business challenges.

Dan Kline, Partner COO

Dan’s Industries:

  • Professional Services
  • Financial Services
  • Healthcare
  • Information Technology

Dan has over 25+ years' of experience as an accomplished strategic business leader with a distinguished background as a Chief Operating Officer (COO), renowned for his expertise in guiding organizations through transformative change. With a strong foundation in sales, financial management, planning, and analytical skills, Dan is deeply committed to identifying future organizational needs and implementing innovative solutions to drive profitability and efficiency. Through his mastery in helping individuals and teams embrace change, he has played a pivotal role in facilitating strategic expansions, optimizing internal processes, and fostering a culture of adaptability within organizations.

Interested in optimizing the processes in your organization?

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