Accessibility Statement

Key Performance Integrators is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to Support Accessibility

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Key Performance Integrators is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Key Performance Integrators takes the following measures to ensure accessibility of Key Performance Integrators:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsperson.
  • Provide continual accessibility training for our staff.
  • Include people with disabilities in our personas.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Key Performance Integrators is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Color contrast for small and large text are of appropriate contrast levels.

Feedback

We welcome your feedback on the accessibility of Key Performance Integrators. Please let us know if you encounter accessibility barriers on Key Performance Integrators.

Phone: (508) 251-9569

Postal Address: Marlborough, MA

We try to respond to feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Key Performance Integrators is designed to be compatible with the following assistive technologies:

  • Google Chrome with built-in assistive technology on operating system Windows 10+
  • Safari with built-in assistive technology on operating system OSX+

Key Performance Integrators is not compatible with:

  • browsers older than 3 major versions” or “Mobile operating systems older than 5 years

Technical Specifications

Accessibility of Key Performance Integrators relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Key Performance Integrators, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations for Key Performance Integrators

Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days.

Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days.

Phone: (508) 251-9569

Assessment Approach

Key Performance Integrators assessed the accessibility of Key Performance Integrators by the following approaches:

  • External evaluation
  • Evaluation statement
  • Formal approval of this accessibility statement

This Accessibility Statement is Approved By:

NYB Creative, Marketing Department + Director of Communication

Jeff Provost, Key Performance Integrators

Formal complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.